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Contact Us

Contact Information

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Head Office

9 Mansfield Street, London, W1G 9NY, UK. Telephone: 0207 617 7856.

US Telephone +1 646 736 1284


From Monday to Friday (Excluding Bank Holidays)

10:00 a.m. to 5:00 p.m.

Christmas and New Year Opening Times 

  • 24th December 2018 - 10:00 am to 3:00 pm. 
  • 25th and 26th December 2018 - Closed
  • 27th and 28th December 2018 -  10:00 am to 3:00 pm. 
  • 29th and 30th December 2018 - Closed
  • 31st December 2018 - 10:00 am to 3:00 pm. 
  • 1st January 2019 – Closed

Customer Care team

We want your Aurora London experience to be a good one. That is why our Customer Care team is always on hand to take care of you and your product.

Should you have any questions, comments or concerns, either fill in this form, give us a call or drop us an email. Please allow up to 24 hrs for a member of our team to answer your query.

For Press Enquiries, please contact